tb77 Privacy Policy — How We Protect Your Personal Data
Your privacy is a priority at tb77. This Privacy Policy sets out in plain terms what personal data we collect when you use our platform, the purposes for which that data is used, how it is stored and protected, and the rights you hold over your own information as a player based in Bangladesh.
How tb77 Handles Your Data
We summarise the six core principles that govern our approach to data privacy across every player account and transaction on the tb77 platform.
Minimal Data Collection
tb77 collects only the personal data that is strictly necessary to operate your account, process transactions, and meet our legal obligations. We do not gather unnecessary information, and we do not retain data beyond the periods required by applicable law.
Encrypted Storage
All personal data stored on tb77's servers is protected using industry-standard 256-bit SSL encryption. Access to player data is restricted to authorised personnel only and is subject to strict internal access controls and audit logging.
No Data Selling
tb77 does not sell, rent, or trade your personal data to third parties for marketing or commercial purposes. Your information is shared only with service providers who are contractually bound to handle it in accordance with this Privacy Policy.
Your Rights Are Respected
Players have the right to access, correct, and request deletion of their personal data. You may also object to certain types of processing. All data-related requests are handled through our support team at [email protected] within a reasonable timeframe.
Transparent Processing
This Privacy Policy is written in plain, accessible English so that every tb77 player — whether in Dhaka, Chittagong, Sylhet, or anywhere else in Bangladesh — can clearly understand how their data is being used without needing a legal background.
Regular Policy Reviews
The tb77 Privacy Policy is reviewed and updated regularly to reflect changes in our services, technology, and applicable data protection standards. The effective date at the top of this document is updated each time a material revision is made.
Important Notice: This Privacy Policy ("Policy") describes how tb77, operating through the domain https://tb77.bio, collects, uses, stores, and shares personal data obtained from players and visitors based in Bangladesh and elsewhere. By creating an account or continuing to use the tb77 platform, you acknowledge that you have read and understood this Policy. If you do not agree with any part of this Policy, you must discontinue use of the platform.
1 Who We Are
tb77 is an online betting and casino platform accessible at https://tb77.bio, providing cricket betting, live casino games, slots, and other real-money gaming services to players primarily located in Bangladesh. References to "tb77", "we", "us", or "our" throughout this Policy refer to the entity responsible for operating the tb77 platform and for determining the purposes and means of processing your personal data.
For all privacy-related enquiries or requests to exercise your data rights, you may contact our designated support team via the contact details provided in Section 10 of this Policy. Our support team is available 24 hours a day, seven days a week, and is able to assist in both English and Bengali.
tb77 is committed to upholding the privacy of all players aged 21 and above who use the platform. We process your personal data only for the lawful purposes described in this Policy and in accordance with applicable data protection principles.
2 Personal Data We Collect
2.1 Data You Provide Directly
When you register an account, verify your identity, make a deposit or withdrawal, contact our support team, or otherwise interact with the tb77 platform, you may provide us with the following categories of personal data:
- Identity Data: Full name, date of birth, gender, and National Identity Card (NID) number or passport number provided during the KYC verification process.
- Contact Data: Mobile phone number (typically a bKash, Nagad, or Rocket-registered number), email address, and residential address (city, district, division — for example, Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Rangpur, Barisal, or Mymensingh).
- Financial Data: Mobile banking account numbers (bKash, Nagad, Rocket, Upay), bank account details (Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank), Visa/Mastercard details, transaction amounts, and transaction history.
- Verification Documents: Scanned or photographed copies of your NID, passport, utility bills, and mobile banking account screenshots submitted as part of the KYC process.
- Communications Data: The content of messages, emails, and live chat conversations you have with the tb77 support team.
2.2 Data Collected Automatically
When you access the tb77 platform, certain technical data is collected automatically by our systems, including:
- Device and Technical Data: IP address, browser type and version, operating system, device type (mobile, tablet, desktop), screen resolution, and language settings.
- Usage Data: Pages visited, time spent on each page, games played, bets placed, betting amounts, game outcomes, session duration, clicks, scroll behaviour, and navigation paths within the platform.
- Location Data: General geographic location derived from your IP address (typically accurate to city or district level — for example, Dhaka, Chittagong, Sylhet). tb77 does not collect precise GPS-level location data.
- Cookie and Tracking Data: Data collected via cookies and similar technologies as described in Section 6 of this Policy.
2.3 Data from Third Parties
In certain circumstances, tb77 may receive personal data about you from third parties, including payment service providers (such as bKash and Nagad) who confirm the outcome of a transaction, fraud detection and identity verification service providers who assist with KYC checks, and game providers who supply certified RNG casino games to the platform.
Data Minimisation: tb77 adheres to the principle of data minimisation. We collect only what we genuinely need. If you believe we are holding data that is excessive or irrelevant to your account, you may contact support to raise a concern.
2.4 Data Collection Summary Table
| Data Category | Examples | Collected At |
|---|---|---|
| Identity | Name, date of birth, NID number | Registration / KYC |
| Contact | Mobile number, email, address | Registration |
| Financial | bKash/Nagad number, transaction amounts | Deposit / Withdrawal |
| Technical | IP address, browser, device type | Every platform visit |
| Usage | Games played, bets placed, session duration | Active sessions |
| Communications | Support chat logs, email correspondence | Support interactions |
| Documents | NID scan, utility bill, payment screenshots | KYC verification |
3 How We Use Your Personal Data
tb77 uses the personal data it collects for the following specific purposes. We do not use your data for any purpose that is incompatible with those listed below without first obtaining your consent or being required to do so by law.
- Account Management: To create, maintain, and administer your tb77 player account, including processing your registration, verifying your identity and age (21+ only), and managing your account settings.
- Transaction Processing: To facilitate deposits via bKash, Nagad, Rocket, Upay, and bank transfer, and to process withdrawal requests to your verified payment method, including the ৳ BDT-denominated transactions associated with your account.
- KYC and Fraud Prevention: To perform identity verification checks, detect and prevent fraudulent activity, money laundering, and multi-accounting, and to comply with our anti-money laundering obligations.
- Service Delivery: To make the games, betting markets, live casino tables, and other features of the platform available to you, including personalising your experience based on your game and betting history.
- Customer Support: To respond to your enquiries, complaints, and requests submitted via live chat, email, or any other support channel.
- Responsible Gaming: To monitor your gaming behaviour for signs of problem gambling, to enforce deposit limits and self-exclusion requests, and to provide you with responsible gaming tools and information.
- Platform Security: To protect the security and integrity of the tb77 platform, detect and prevent unauthorised access, and investigate suspected security incidents.
- Legal Compliance: To comply with applicable legal and regulatory obligations, including responding to lawful requests from competent authorities.
- Service Improvement: To analyse platform usage patterns, diagnose technical issues, conduct internal research, and improve the overall quality and performance of the tb77 service.
- Promotional Communications: Where you have opted in to receive promotional messages, to send you information about bonuses, promotions, and platform updates that may be relevant to your interests as a Bangladesh-based player.
4 Legal Basis for Processing
tb77 processes your personal data on the following legal bases, depending on the specific purpose for which the data is used:
- Contractual Necessity: Processing that is necessary to perform our contract with you — i.e., to operate your player account, process deposits and withdrawals, and provide you with access to the platform's games and betting markets. Without this processing, tb77 cannot deliver its services to you.
- Legitimate Interests: Processing carried out to pursue the legitimate business interests of tb77, such as platform security, fraud prevention, service improvement, and internal analytics, where those interests are not overridden by your rights and interests.
- Legal Obligation: Processing that is necessary for tb77 to comply with a legal obligation, including KYC verification requirements, anti-money laundering procedures, and responses to lawful regulatory or law enforcement requests.
- Consent: Processing carried out on the basis of your explicit consent, such as the sending of promotional communications. Where consent is the legal basis, you may withdraw it at any time by contacting our support team. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
5 Data Sharing and Third Parties
5.1 Service Providers
tb77 shares personal data with carefully selected third-party service providers who assist in the operation of the platform. These providers act as data processors on our behalf and are contractually prohibited from using your personal data for any purpose other than delivering services to tb77. Categories of service providers include:
- Payment Processors: bKash, Nagad, Rocket, Upay, Visa, and Mastercard payment infrastructure providers, to facilitate deposit and withdrawal transactions.
- Identity Verification Providers: Third-party KYC and AML screening services used to verify the identity and age of players and to screen transactions against watchlists.
- Game Providers: Software developers including Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, and Ezugi, who supply the certified casino games available on the platform. These providers may receive anonymised or pseudonymised session data to support game delivery and technical troubleshooting.
- Cloud and Hosting Providers: Infrastructure providers responsible for hosting the platform and storing player data in secure, encrypted environments.
- Customer Support Technology: Providers of live chat and ticketing software used by the tb77 support team.
5.2 Legal Disclosures
tb77 may disclose your personal data to competent legal authorities, courts, or regulators where required to do so by applicable law, court order, or lawful regulatory instruction. In all such cases, tb77 will disclose only the minimum data necessary to satisfy the legal requirement and will, where permitted by law, notify the affected player of the disclosure.
5.3 No Sale of Data
tb77 does not sell, rent, lease, or otherwise transfer your personal data to any third party for that party's own marketing, advertising, or commercial purposes. Your data is not a product at tb77.
5.4 Business Transfers
In the event that tb77 undergoes a business restructuring, merger, acquisition, or sale of all or part of its assets, your personal data may be transferred to the relevant successor entity as part of that transaction. In such circumstances, tb77 will take reasonable steps to ensure that the successor entity provides an equivalent level of data protection, and will notify affected players of any such transfer in advance where practicable.
6 Cookies and Tracking Technologies
6.1 What Are Cookies?
Cookies are small text files that are placed on your device when you visit a website. They allow the website to recognise your device on subsequent visits and to store information about your preferences or previous actions. tb77 uses cookies and similar tracking technologies (including local storage, session storage, and pixel tags) to enhance your experience on the platform.
6.2 Types of Cookies Used by tb77
- Strictly Necessary Cookies: These cookies are essential for the platform to function correctly. They enable you to navigate the site, maintain your logged-in session, and use core features such as your account balance display and game loading. These cookies cannot be disabled without materially impairing platform functionality.
- Performance and Analytics Cookies: These cookies collect anonymous information about how players use the platform — for example, which pages are visited most frequently and whether players receive error messages. This data is used to improve the performance and usability of the platform.
- Functional Cookies: These cookies remember your preferences, such as your chosen language (English) and game display settings, so that you do not need to re-enter them on each visit.
- Targeting and Personalisation Cookies: Where you have consented, these cookies are used to deliver content and promotional messages that are relevant to your interests based on your browsing and gaming activity on the platform.
6.3 Managing Cookies
You can manage your cookie preferences through your browser settings. Most modern browsers allow you to block or delete cookies. Please note that disabling strictly necessary cookies may prevent certain features of the tb77 platform from functioning correctly. Instructions for managing cookies are available in the help section of your browser.
7 Data Retention
tb77 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or for as long as is required by applicable law, whichever is the longer. The following retention periods apply as a general guide:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account & Identity Data | 5 years after account closure | Legal and regulatory compliance |
| Transaction Records | 5 years from transaction date | AML and financial record-keeping |
| KYC Documents | 5 years after account closure | Legal obligation |
| Support Communications | 2 years from last interaction | Quality assurance and dispute resolution |
| Technical / Usage Data | 13 months from collection | Platform analytics and fraud detection |
| Marketing Consent Records | Until consent is withdrawn + 1 year | Demonstrating lawful basis for communications |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with any individual player. Where data is anonymised rather than deleted, it may be retained indefinitely for aggregated statistical purposes.
8 Your Data Rights
As a player using the tb77 platform, you hold the following rights in respect of your personal data. tb77 is committed to honouring these rights promptly and without undue delay.
- Right of Access: You have the right to request a copy of the personal data that tb77 holds about you, together with information about the purposes for which it is processed, the categories of data involved, and the recipients with whom it has been shared.
- Right to Rectification: If any personal data held about you is inaccurate or incomplete, you have the right to request that it be corrected or supplemented without undue delay. You may update certain account details directly via your account settings panel.
- Right to Erasure: In certain circumstances, you have the right to request the deletion of your personal data — for example, where the data is no longer necessary for the purpose for which it was collected, or where you have withdrawn consent and there is no other lawful basis for continued processing. This right is subject to tb77's legal obligations to retain certain data.
- Right to Restriction of Processing: You may request that tb77 restrict the processing of your personal data in certain circumstances, for example while a dispute about the accuracy of the data is being resolved.
- Right to Data Portability: Where processing is based on your consent or on a contract between you and tb77, and where the processing is carried out by automated means, you have the right to receive the personal data you have provided to us in a structured, commonly used, machine-readable format.
- Right to Object: You have the right to object to processing carried out on the basis of legitimate interests. tb77 will cease such processing unless it can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms, or where the processing is necessary for the establishment, exercise, or defence of legal claims.
- Right to Withdraw Consent: Where processing is based on your consent (for example, for promotional communications), you may withdraw that consent at any time by contacting our support team. Withdrawal does not affect the lawfulness of processing that occurred before the withdrawal.
To exercise any of the above rights, please contact tb77's support team using the contact details set out in Section 10. We will acknowledge your request within 72 hours and provide a full response within 30 days. In cases of complexity or where we receive multiple requests from the same player simultaneously, the response period may be extended by a further 60 days, and we will notify you accordingly.
In order to protect the security of player accounts, tb77 may need to verify your identity before processing a data rights request. You may be asked to provide documentation confirming that you are the account holder before the request is fulfilled.
9 Data Security
9.1 Technical Measures
tb77 implements a comprehensive set of technical security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
- 256-bit SSL/TLS Encryption: All data transmitted between your device and the tb77 platform is encrypted using 256-bit SSL/TLS certificates, ensuring that your personal and financial data cannot be intercepted during transmission.
- Encrypted Data Storage: Personal data stored on tb77's servers — including KYC documents, financial records, and account information — is encrypted at rest using strong encryption standards.
- Access Controls: Access to personal data is restricted to tb77 personnel and authorised third-party processors who have a legitimate need to process that data in the course of their duties. All access is logged and subject to audit.
- Intrusion Detection: tb77 employs real-time intrusion detection and monitoring systems to identify and respond to suspicious activity on the platform infrastructure.
- Penetration Testing: The platform is subject to regular security assessments and penetration testing conducted by qualified security professionals to identify and remediate potential vulnerabilities.
9.2 Organisational Measures
In addition to technical controls, tb77 maintains organisational security procedures, including mandatory security awareness training for all staff who handle personal data, strict data classification policies, and incident response procedures that include notifying affected players in the event of a personal data breach that poses a risk to their rights and interests.
9.3 Your Responsibilities
While tb77 takes comprehensive measures to protect your data, the security of your account also depends on you. You are responsible for keeping your username and password confidential, for using a strong and unique password for your tb77 account, and for logging out of your account when using shared or public devices. tb77 will never ask you to share your password via email, chat, or any other channel.
If you suspect that your tb77 account has been accessed without your authorisation, please contact our support team immediately at [email protected]. Our security team is available 24/7 and will take prompt action to secure your account.
10 Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or to the way tb77 processes your personal data, please contact our dedicated support team using the details below. All privacy-related correspondence is handled in strict confidence.
Email Support:
Response Time: Within 2–5 minutes via live chat; email responses within 24 hours.
Availability: 24 hours a day, 7 days a week — Bangladesh Standard Time (BST, UTC+6) and beyond.
Languages: English and Bengali.
When submitting a privacy-related request, please include your registered account username, a description of your request or concern, and any supporting information that may help us locate your data and respond accurately. We aim to acknowledge all privacy requests within 72 hours of receipt.
10.1 Policy Updates
tb77 reserves the right to update or amend this Privacy Policy at any time. When a material change is made, we will update the effective date displayed at the top of this page and, where the change is significant, we will notify active players via email or an in-platform notification. We encourage you to review this Policy periodically to stay informed about how we protect your personal data. Continued use of the tb77 platform following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms.
10.2 Governing Version
This Privacy Policy is written and published in English. In the event of any inconsistency between this English-language version and any translated version that may be provided for informational purposes, the English-language version shall prevail.
Ready to Play Safely on tb77?
Now that you understand how tb77 protects your personal data, you can enjoy cricket betting, live casino games, and slots with complete peace of mind. Your account is secured with 256-bit SSL encryption and backed by a team available 24/7. Players must be 21 years or older.
21+ Only Gambling can be addictive. Please play responsibly. Visit Responsible Gaming for support tools.